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This page will provide
you with answers to our most commonly asked questions. If you
have any other question, please feel free to call us at
847-888-3228 |
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How to
shop? |
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you find an item that interests you, place it in your shopping cart
by clicking the add one to basket
button next to the product description and
price. |
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| How to view shopping cart? |
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View the items in your shopping bag by
clicking View Cart button on the
top. While viewing your shopping cart, you can change the quantity
to be purchased. Simply enter the new quantity desired. Click the
Update button to
re-totals the amount. Changing the quantity to zero, "0", will put
the item back on the shelf or just click back button that will take
you back to the page you were on before viewing your shopping cart.
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| How to complete the order? |
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you have completed your shopping and wish to purchase the
item, go to the check out counter by clicking the Check Out button. Fill out a
customer information form that including credit card
information, phone number, and mailing information. When you are
done with order form just click on the Place Order button. We
will charge on your credit card for your purchases. The data you
have submitted is reviewed for completeness and you will get a
receipt via e-mail. |
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| Is it secure to order through your site?
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| Yes!
you can order confidently - Our site is secure. We've
taken precaution to protect any personal information sent to
us over the internet including credit card information.
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How do I pay? |
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We gladly accept MasterCard, Visa,
Discover and American Express Cards. We also accept cashier's check
or money order via mail. |
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Is there any extra charges for shipping? |
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Yes, shipping charges are extra. It's depends on weight and size of the package and
distance. |
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How my package will be shipped? |
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Most our products are shipped by via UPS
Ground (United Parcel Service). Larger products are deliver via
trucking companies. |
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| How long will it take to receive my package? |
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Normally, you should receive your goods within 7-10 business
days. However, if that item is not in our stock, please allow 2-4
weeks for delivery. Please also check on product page for the
lead-time. We can speed up on stock items via UPS Next Day
Air, or 2nd Day Air or 3 days select for an additional charges. |
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